tktk bat's Privacy Policy

1. Introduction and Applicability

tktk bat is an online entertainment platform where users in Bangladesh can enjoy sports betting, casino games, and other services. This privacy policy sets out how tktk bat collects users' personal information, the purposes for which it is used, how long it is stored, and the circumstances under which it may be shared with third parties.

This policy applies to the website https://tktkbat.cam, the mobile application, and all services offered by tktk bat. The terms "we", "us", and "platform" used here refer to tktk bat, while "you" and "user" refer to any registered or unregistered visitor to the site.

Our platform is intended for persons aged 21 or above. If anyone under 21 attempts to open an account, that account will be cancelled and the associated information will be deleted.

2. What Information We Collect

tktk bat collects information from users at various stages. The types of information are described in detail below:

2.1 Information Provided at Registration

• Full name (as per national identity card)
• Date of birth (for age verification)
• Email address
• Mobile number
• User-chosen username and password

2.2 Transaction-Related Information

During financial transactions — for deposits or withdrawals — we record the transaction amount, method (bKash, Nagad, Rocket, bank transfer), and the associated reference number. A user's full mobile banking PIN or account password is not stored with us.

2.3 Automatically Collected Information

• IP address and device type
• Browser name and version
• Time of site access and time spent
• Pages visited and click patterns
• Cookies and session data

2.4 Identity Verification Documents

As part of the account verification (KYC) process, we may request a copy of a national identity card or passport, proof of address, and proof of connection to a bank or mobile banking account.

3. Purpose of Data Use

tktk bat uses user information only for the purposes listed below:

• For creating, managing, and securing accounts
• For processing financial transactions — both deposits and withdrawals
• To ensure identity verification and fraud prevention
• For managing bonuses and promotional offers
• For customer support — providing assistance via live chat or email
• For technical improvements to the platform and enhancing user experience
• To meet legal obligations and ensure security
• For operating responsible gaming programmes

We do not sell user information to third parties or use it for advertising purposes.

4. Sharing Information and Third Parties

tktk bat may share information with certain third parties in a limited set of circumstances. Those third parties are as follows:

4.1 Payment Processors

Necessary financial transaction information is shared with bKash, Nagad, Rocket, and banking partners. These organisations follow their own privacy policies and the information is used solely to complete transactions.

4.2 Technology and Analytics Providers

Some technology providers receive anonymised analytics data to help improve platform performance. It is not possible to directly identify any individual from this data.

4.3 Legal Requirements

tktk bat may be required to disclose necessary information in response to a legal order or a valid request from a competent authority. In such circumstances, only the information specifically requested will be provided.

5. Cookies and Tracking Technologies

The tktk bat website uses cookies and similar technologies. Cookies are small text files stored by your browser.

5.1 Essential Cookies

These cookies are essential for keeping login sessions active, verifying security tokens, and maintaining the core functionality of the site. Without them, the platform will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, theme, or other settings. They do not send personal information directly to third parties.

5.3 Analytics Cookies

Anonymous statistics are collected to understand which pages are used most and where errors occur. You can disable these cookies in your browser settings, though some services may become partially limited as a result.

6. Data Storage and Security

tktk bat takes industry-standard technical measures to protect user information:

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Stored sensitive information — such as passwords — is kept in encrypted form
• Firewalls and access controls are in place to prevent unauthorised access to servers
• Regular security reviews and vulnerability assessments are conducted
• Two-factor verification (OTP) is available for account access

Even after an account is closed, some information may be retained for a specified period due to legal or financial obligations. Once that period ends, the information is securely deleted or anonymised.

7. User Rights and Controls

Every user of tktk bat has certain rights regarding their own information:

• Access: You may request to view the information held in your account at any time.
• Right to Correction: If any information is incorrect or incomplete, you may request that it be corrected.
• Request for Deletion: After closing your account, you may request deletion of information that is not legally required to be retained.
• Opting Out of Promotional Communication: The option to turn off email or SMS notifications is available in account settings.
• Data Portability: You have the option to request a copy of your data in a specific format.

To exercise these rights, send an email to the address mentioned in the contact section below. We resolve verifiable requests as quickly as possible.

8. Responsible Gaming and Data Use

tktk bat uses data about users' gaming behaviour to operate its responsible gaming programme. If a risky pattern is identified in someone's play, we actively take steps to provide support. Information collected for this purpose is never used for advertising or shared with third parties.

Read our responsible gaming policy to learn how to set your own gaming limits and where to find support.

9. Privacy of Minors

tktk bat strictly does not provide services to anyone under the age of 21. We do not knowingly collect any information from minors. If it becomes known that a minor has opened an account, that account will be closed immediately and all associated information will be deleted. We urge parents and guardians to monitor their children's online activity.

10. Changes to This Policy

tktk bat reserves the right to update this privacy policy as needed. If significant changes are made, we will notify users by email or through in-site notifications on the platform. Continued use of the site after changes are made will be considered acceptance of the updated policy.

With each update, the "Last Updated" date at the top of the page will be changed. Previous versions may be provided upon request.

11. Relationship with Other Policies

This privacy policy is part of tktk bat's overall legal framework. To learn more about the terms of use, restrictions, and user responsibilities on the platform, read the Terms and Conditions. For answers to common questions, you can visit our Frequently Asked Questions (FAQ) page, where common questions about accounts, payments, and bonuses are answered in plain language.

To learn more about our platform, team, and services, visit the About Us section.

12. Contact Us

If you have any questions about this privacy policy, wish to request correction or deletion of information, or have any other privacy-related matter, please contact us: